Privacy Policy

Last updated: March 1, 2026

IPTV USA Canada ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://iptvuscanada.com and use our IPTV subscription service. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

Personal Information

When you create an account or purchase a subscription, we may collect the following personal information:

Full name
Email address
Payment information (processed securely through third-party payment processors)
Country and region of residence
IP address

Usage Data

We automatically collect certain information when you access our website and service, including:

Browser type and version
Operating system
Pages visited and time spent on each page
Referring website address
Device type and screen resolution
Date and time of access

Service Usage Data

To maintain and improve our IPTV service, we may collect:

Connection times and durations
Device identifiers used with the service
General viewing patterns (for service optimization only)
Technical error logs

2. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your subscription account
To process payments and send transaction confirmations
To provide, maintain, and improve our IPTV service
To respond to customer support inquiries and resolve technical issues
To send service-related communications (account updates, maintenance notices)
To detect and prevent fraud, unauthorized access, and abuse
To analyze usage patterns and optimize server performance
To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site.

Types of Cookies We Use

Essential Cookies: Required for the website to function properly (login sessions, security tokens)
Analytics Cookies: Help us understand how visitors use our site (page views, traffic sources)
Preference Cookies: Remember your settings and choices (language, region)

You can control cookie settings through your browser preferences. Disabling essential cookies may affect site functionality.

4. Third-Party Services

We may share limited information with trusted third-party service providers who assist us in operating our business:

Payment Processors: To securely handle subscription payments. We do not store your full payment card details on our servers.
Analytics Providers: To help us understand website traffic and usage patterns (e.g., Google Analytics).
Email Service Providers: To send transactional emails and service notifications.
Content Delivery Networks: To optimize streaming performance and reduce latency.

These third parties are contractually obligated to protect your data and use it only for the purposes we specify. We do not sell, rent, or trade your personal information to any third party for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for all data in transit
Encrypted storage of sensitive data at rest
Regular security audits and vulnerability assessments
Access controls limiting employee access to personal data
Secure payment processing through PCI-compliant providers

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

Account Data: Retained for the duration of your active subscription and up to 12 months after cancellation.
Payment Records: Retained for 7 years as required by financial regulations.
Usage Data: Retained for up to 24 months for service optimization purposes.
Support Correspondence: Retained for up to 24 months after the last interaction.

You may request deletion of your data at any time by contacting us (see Section 8 below).

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data, subject to legal retention requirements.
Right to Restrict Processing: Request that we limit how we use your data.
Right to Data Portability: Receive your data in a structured, machine-readable format.
Right to Object: Object to processing of your data for certain purposes.
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at support@iptvuscanada.com. We will respond to your request within 30 days.

8. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at support@iptvuscanada.com.

9. International Data Transfers

Our servers are located in North America. If you access our service from outside the United States or Canada, your information may be transferred to, stored, and processed in countries where our servers are located. By using our service, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this page periodically for the latest information on our privacy practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

IPTV USA Canada

Email: support@iptvuscanada.com

Website: https://iptvuscanada.com